The chair of Economic and Organisational Psychology at the LMU deepens and updates knowledge on stress at work and its management by investigating stress-related concepts and applying stress surveys.

The staff and students of the FEEM are involved in a number of  research projects related to improvement of Working Environment, Corporate Culture and Social Responsibility, which are relevant aspects of EFQM Excellence Model criteria. RTU FEEM will focus on the contribution of conceptual and research knowledge on stressors, strain and coping strategies, as well as contribute with knowledge to teaching methodology and material. FEEM will also integrate the training modules into its curricula of Total Quality Management, Human Resource Management, Labour Safety study programmes as well as special courses devoted to Personnel Management and Organizational Behaviour.

The project outcomes will contribute to higher level of stress management competences of FEEM graduates and will enable them to evaluate, develop, distribute and implement modern and ethical management and development methods to facilitate ongoing improvement of the organization’s operational efficiency. The results of research will be disseminated to the local, regional and international networking partners of RTU.

To guarantee an ongoing knowledge exchange on the topics of Excellence, the Managing Partner of IBK works since 2003 as an Award Assessor for EFQM and is a EFQM Licensed Advisor & Trainer, acts as an Operating Partner to ILEP and is as well a certified Assessor for CAF and Project Excellence.

In cooperation with the University of Reutlingen a Master and a Bachelor programme was developed in 2008-2009 at the Polytechnic of Namibia (PoN- meanwhile Namibia University for Science and Technology) based on European Standards. Dr. Schinner is appointed as Professor for building up the chair for Industrial Engineering since 2010.

2016 – 2019 BITTMAS – Business Transformation towards Digitalisation and Smart systems -Erasmus+- Cooperation for Innovation and the Exchange of Good Practices – Strategic Partnerships for vocational education and training

2016 – 2017 IIC implemented the project “Optima” commissioned by the oil and gas industry –  reorganization and optimization of three entities based on Industrial Engineering in Equatorial Guinea.

2013 -2016 IIC developed and implemented “Work Based Learning (WBL) in Industrial Engineering” with SME, consultant partners and associations in Ireland, Finland, Denmark and the Netherlands.

Experience in research, content development as well as the pilot testing and dissemination activities within the various sectors and target audiences.

Our latest projects were in several main areas of education and training:

• Implementation of excellence methods including the personal excellence;
• Implementation of development of personal competences including entrepreneurship competences;
• Specific competences for SME’ s, medical organisations and adult students.

Our staff members got in 2009 EFQM training and in 2013 become trained as internal EFQM Assessor (IAT) and EFQM assessor in 2015. Our experience covers various activities connected to EFQM implementation – Business excellence trainings; being assessors of Latvian Quality Awards for Medical sector and International Quality Innovation Awards; implementation of Excellence approach and development of related local adaptations of GOA-Solutions® methodology for Latvian markets (technical development as well as the content development).

Mutualia’s commitment to advanced management and excellence goes back to 1998, the year in which it adopted the decision to take as reference for its management the EFQM Excellence Model. As a result of the work and effort developed over the years, in 2008 she was recognized with the Gold Q for Excellence (500+ external evaluation points according to the EFQM Model) by the Basque Foundation for Excellence (Euskalit) and previously in 2005, it was awarded with the Q Silver after surpassing the 401 points. However, in 2009, she was again evaluated for external evaluation and received the Ibero-American Quality Award in the Silver category, and in 2012 she was recognized as a finalist in the European EFQM Excellence Award.

As a result of the Basque Government and Euskalit proposing the Advanced Management Model in 2014, Mutualia presented itself in 2015 to the first edition of the Advanced Management Award, being one of the three organizations recognized with the A de Oro. This recognition allowed it to appear in 2016 to a new external evaluation in which it was recognized with the Basque Award for Advanced Management in People, being the first and only organization to achieve this recognition.

Regarding Prevention of Occupational Hazards, Mutualia has also opted for the integral management of these, having been certified its management system in accordance with the OHSAS 18001 standard since 2011. Its management system also received the DIPLOOS award, granted by the Association for the Prevention of Accidents, in 2009.

WCC is a member of ‘South East Chambers’ a grouping of 9 Chambers of Commerce from across the South East region, representing businesses on a regional basis and coming together in co-operation to represent the interests and needs of South East. The South East Chambers platform supports Enterprise Europe Network (EEN) in reaching clients across the South East by assisting with communication, promotion, event planning and referral of clients to EEN services.

WCC regularly holds “needs analysis” workshops with its members to identify issues that are common to a large number of stakeholders in the region.  One issue that has become a growing matter of concern is the subject of Work Related Stress (WRS) and its impact on employee health and overall performance of the organisation. The chamber has received queries on WRS from employees, employers and representative bodies that relate to many aspects of dealing with workplace stress; but the main source is employers who are looking for clarity on potential causes, suggested remedies and prevention strategies. Based on this growing concern the Chamber has allocated resources to heighten awareness of the issue and identify innovative remedies through its JEI group and provide appropriate train though its Skillnet network.

The hospital comprises six clinical centres and employs 4726 specialists, including 1015 doctors and over 1600 medical treatment and patient care specialists.

In 2013, the hospital provided health care services to 100, 065 in-patients and 338,104 out-patients. The total number of cots in the hospital is 2338. In 2013, 26,098 surgeries were performed. The hospital is the base for training of students of Riga Stradiņš University and University of Latvia. Theoretical and practical knowledge is obtained by residents and candidates for doctor’s degree of different specializations. Doctors and medium-level medical workers are trained at the work place in the hospital to master medical treatment and diagnostics methods, etc. Scientific research work is carried out in all in-patient departments.